001 Blue Cross And Blue Shield Of South Carolina

Customer Service Advocate I

Nashvillehybrid

Posted today · via Workday

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About this role

Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries. Description Logistics: CGS - One of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full-time (40 hours/week) Monday-Friday. This position is on-site located at 26 Century Blvd ST610 Nashville, TN 37214. The work hours for this role are from 7:30am-4pm CST for six weeks. Normal work hours will be from 8:30-5pm CST What You’ll Do: Ensure effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries. Initiate or processes adjustments or perform other research as needed to resolve inquiries.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

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Level fit

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Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Nashville. We weight your proximity and willingness to relocate.

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