001 Blue Cross And Blue Shield Of South Carolina

Customer Service Advocate II

Columbiahybrid$12K – $17K

Posted today · via Workday

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About this role

Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Logistics: N ational – one of BlueCross BlueShield's South Carolina subsidiary companies. Location: This position is full time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility to work any of our 8-hour scheduled shifts during the hours of 9am-5pm. Training will be Monday – Friday 8:00 AM - 8:00 PM for approximately 6-8 weeks. This role HYBRID and is located onsite at 4101 Percival Road, Columbia SC.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: monday

Level fit

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Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Columbia. We weight your proximity and willingness to relocate.

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Skills in this role

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monday

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