Customer Service & Product Specialist Aftersales (m/w/d)

Germanyonsitemid

Posted 2 days ago · via Workday

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About this role

Deine Rolle bei uns Du bist unser(e) technische(r) First‑Level‑Ansprechpartner:in für unsere Kund:innen – von der Erstinbetriebnahme bis zur strukturierten Reklamationsbearbeitung. In abteilungsübergreifender Zusammenarbeit sorgst du für zufriedene Kund:innen, stabile Verwendung unserer Systeme und nachhaltige Bindung über den Produktlebenszyklus hinaus. Deine Aufgaben First‑Level‑Support & Reklamationsmanagement Erster technischer Ansprechpartner und Durchführung von Tests & Analysen.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Germany. We weight your proximity and willingness to relocate.

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