Customer Account Specialist 3rd shift

Monterreyremotemid

Posted today · via Workday

About this role

C.H. Robinson is looking for a Customer Account Specialist in Monterrey to help drive exceptional customer experiences while directly impacting client retention, service quality, and overall operational success. In this role, you play a critical part in strengthening customer relationships and ensuring seamless coordination across our logistics network. You will manage customer accounts end-to-end, proactively resolve issues, and collaborate with internal teams to deliver efficient, high-quality service. You bring value by optimizing account performance, maintaining strong communication, and ensuring customer satisfaction in every interaction. Ready to make an impact and grow your career with a global leader? Apply today and join our team in Monterrey! At C.H.…

Read the full description on 012 C.H. Robinson De Mexico S.A. De C.V's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: mode, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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