High Touch Operations Manager

Kanatahybridmanager$124K$156K

Posted today · via Workday

About this role

The application window is expected to close on: 08/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . MEET THE TEAM Join Cisco's Customer Experience (CX) team and play a key role in transforming how we engage with our customers. Our team delivers personalized, proactive, and predictive interactions that help customers maximize the value of their Cisco technology investments. With a focus on simplicity and customer centricity, we collaborate across multi-functional teams to ensure a seamless and data-driven customer experience. The team is high-energy, diverse, and committed to innovation, empowerment, and professional growth.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, split

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Kanata. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssplit

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