Senior Director, CX Product Management
Trentonhybriddirector$268K – $339K
Posted today · via Workday
About this role
The application window is expected to close on: 07/24/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Location: San Jose, CA (preferred) | Austin, TX | RTP, NC | New Jersey Hybrid role or Remote considered Meet the Team Cisco’s Customer Experience (CX) Offer & Services Product Management (CXOSPM) team is central to how Cisco’s $14B+ services business evolves in an AI‑driven world. The team defines and manages the full CX services portfolio — including support, professional services, software-led services, and AI-powered digital platforms such as Cisco IQ. This includes designing the offers customers buy, how they are packaged and priced, and the intelligence embedded into every service interaction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, azure, google cloud, segment, teams…
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Trenton. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsazuregoogle cloudsegmentteamssplit