Lead Quantitative and Qualitative Researcher- Remote

Restononsitesenior$119K$203K

Posted today · via Workday

About this role

We are seeking a Lead mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency’s customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data‑driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle. Key Responsibilities: Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods.…

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1

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2

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3

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4

Recency

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5

Location fit

This role is based in Reston. We weight your proximity and willingness to relocate.

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