Customer Quality Engineer
Plymouthonsitemid
Posted today · via Adp
About this role
Summary/Objective The Customer Quality Engineer will act as the main contact point for customer service after PPAP completion. They will investigate and contain quality issues in a timely manner and maintain and help always improve customer satisfaction through effective communication and professional conduct. Essential Functions Establish and perfect customer service quality system. Visits to the assigned OEM s, Dealers, and Warranties to collect, analyze, and negotiate rejected parts. Customer complaint handling, organize containment activities if needed. Assist with responsibility to help investigate root cause and provide the final report to customer. Update customer complaint tracker when needed. Represent company and attend customer meetings upon request.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Plymouth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gomonday