IT Support

Kuala Lumpuronsite

Posted 1mo ago · via Workable

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About this role

Work location: The Vertical Business Suite, Bangsar South., Malaysia Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100% Key Responsibilities ๊User support and helpdesk • Provide IT support for Malaysia office employees • Manage IT ticketing system with SLA targets • Conduct remote and on-site troubleshooting for hardware, software, and network issues • Maintain knowledge base and self-service documentation for common issues Hardware & Asset Management • Procure, configure, and deploy laptops, desktops, monitors, and peripherals • Manage IT asset inventory and lifecycle (onboarding, transfers, offboarding) • Coordinate with vendors for hardware repairs, warranties, and replacements • Implement asset tracking system with quarterly audits Software & License Management • Instal…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, zoom

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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