Customer Service Supervisor
Bowling Greenonsite
Posted 1w ago · via Adp
About this role
Overview The Customer Service Supervisor is responsible for leading the day-to-day performance of a Customer Service team while delivering a high-quality experience for Holley customers. This role provides direct leadership, coaching, and performance management to frontline team members and ensures service expectations, productivity goals, and quality standards are consistently met. The Supervisor serves as a key escalation point for customer concerns, supports team development and training, monitors operational performance, and partners across the organization to resolve issues impacting the customer experience. Key Responsibilities Team Leadership & Development Provide daily leadership and direction to Customer Service team members.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bowling Green. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams