Business Support Specialist (12 Month Contract)

Woodbridgeonsitemid$52K – $69K

Posted 1w ago · via Workday

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About this role

Title: Business Support Specialist (12 Month Contract) Department: Customer Operations Location: 6300 Steeles Ave West, Woodbridge Total Potential Compensation: $52,000 - $69,000 Position Summary: The Business Support Specialist will serve as a resource and point of contact for all small and medium business customers’ inquiries. Business Supports Specialists provide guidance and solutions for frequently asked questions via phone, e-mail and live-chat channels. The primary goal is to support our customers with information, services and solutions while providing a World Class Customer Experience. Position Responsibilities: Deliver ongoing World-Class customer service to our valued customers by providing support via phone, email and live-chat channels in a prompt and friendly manner.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Woodbridge. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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