Intraday Coordinator
Woodbridgeonsitemid$55K – $75K
Posted 1mo ago · via Workday
About this role
Title: Intraday Coordinator Department: Customer Operations Location: 6300 Steeles Ave West, Woodbridge Total Potential Compensation: $55,000 - $75,000 Position Summary: As a member of the Workforce Management Team, an Intraday Coordinator is responsible for the implementation and management of Workforce Management (WFM) process, including intraday real-time monitoring and analysis of agent activities, ensure line of business are running optimally to maximize efficiencies, protect and deliver on key performance metrics an serving as a liaison between the communications and customer operations departments, and conducting audits pertaining to CEO/CFO attestation and contact assurance for Commercial Relations and Resolution Queue.…
Read the full description on 407 ETR Concession Company's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, teams, workday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Woodbridge. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsteamsworkday