reqspace
Start free trial →
4
42wattOperations

Teamlead Customer Success & Support (gn) - 40 Std, hybrid (München)

Münchenonsite

via Personio

See if I'm a fit →Tailor my resume for this role →Apply on Personio ↗

About this role

Deine Aufgaben Du skalierst unser bestehendes Customer Success & Support Team nachhaltig und bereitest unsere Prozesse durch gezielte Optimierung auf ein starkes Wachstum vor. Du steuerst das operative Tagesgeschäft und hebst die Performance durch Coaching, messbare KPIs und die Analyse bewährter Workflows auf das nächste Level. Du dokumentierst, analysierst und optimierst unsere internen Arbeitsabläufe entlang der gesamten Customer Journey (vom Vertrag bis zum Betrieb), um Engpässe in der Projektabwicklung zu eliminieren. Du entwickelst unsere digitale Infrastruktur und internen Plattformen weiter, damit Informationen jederzeit effizient auffindbar sind.…

Read the full description on 42watt's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, google meet

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in München. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rgoogle meet

More at 42watt

See all open jobs at 42watt →