Associate, Client Support (CIQ/CIQ Pro)

Gurugramonsitejunior

Posted 2 days ago · via Workday

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About this role

About the Role: Grade Level (for internal use): 07 The Team: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue. Being present in the US, Philippines & Pakistan makes it a truly global team. As a member of the Client Services team, you will serve as a product generalist for the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interact with many internal teams, including Sales, Content, Product, and Technical Support. The Impact: Being the nerve center, you will be the face of the organization for our clients.…

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