Client Services Intern

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Client Success Coordinator Location: Pretoria Purpose of the Role To support the Client Success team with the administration of client transition fees, ensuring clients receive timely and accurate communication and invoices. Key Responsibilities & Accountabilities: Issue transition-fee notifications and confirmations to clients through Salesforce. Arrange for the relevant transition-fee invoices to be raised and issued. Maintain accurate client, case and communication records within Salesforce. Monitor responses and follow up with clients where required. Escalate client questions, objections or concerns to the appropriate team member.…