5caGaming Support

German / English Gaming Support Agent

Remote - Bosnia and Herzegovina; Remote - Serbia; Remote - Türkiyeremote

via Greenhouse

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About this role

Please be aware that we are only able to consider candidates from the following countries: Bosnia and Herzegovina, Serbia & Turkey. As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love. About You…

Read the full description on 5ca's site →

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Domain experience

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Recency

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Location fit

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