GDX Elevated Support Manager, International
United Kingdom Remoteremotemanager
Posted 4 days ago · via Workday
About this role
The DX Elevated Support Manager leads and develops the Elevated Diagnostics Support Specialists for the global DX team, ensuring first-class support to internal and external diagnostics stakeholders across multiple regions and time zones—operationally focused on international markets while maintaining global alignment, coverage, and elevated-support standards (product and connectivity). The team delivers advanced, escalation-level support to Level 1 Tech Support agents, distributors, and field force representatives across the diagnostics portfolio, spanning instrument operation, applications, troubleshooting, and complex problem resolution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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