Tier 2 Technical Support Engineer
Manila-8x8 Asiaonsitemid
Posted 3 days ago · via Workday
About this role
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. The Tier 2 Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, via phone and email, with a strong emphasis on accurate, comprehensive communication. This role is dedicated to addressing customer product issues while providing a painless experience. The candidate for this role will drive customer satisfaction with a combination of product knowledge and customer engagement.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: replicate, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila-8x8 Asia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
replicateteams
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