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PACT Representative I

Atrium Health Wake Forest Baptist - Medical Center Blvdonsitemid

Posted today · via Workday

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About this role

Department: 12705 Enterprise Corporate - Patient Access & Care Team: NC/GA Operations Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8am-5pm Pay Range: $21.85 - $32.80 Major Responsibilities: Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site. Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary. Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: aurora

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Atrium Health Wake Forest Baptist - Medical Center Blvd. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

aurora

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