Customer Care Project Manager

Job Description: The Project Manager II – Customer Success is responsible for managing customer projects from order initiation through delivery, ensuring alignment with customer expectations and organizational objectives. This role contributes to departmental success by proactively managing schedules, mitigating risks, and driving cross-functional coordination to ensure on-time and high-quality execution. The Project Manager II serves as a key point of contact for customers and internal teams, resolving issues and communicating project status effectively. This position also supports continuous improvement initiatives to enhance operational efficiency and customer satisfaction.…