Sr Manager, Technical Support Operations

Tulsaonsitemanager

Posted yesterday · via Workday

About this role

Job Description: The Senior Manager, Technical Support Operations provides strategic leadership and direction for the Technical Support organization, including multiple technical support functions serving customers, field personnel, and key accounts. This role is responsible for developing and executing long-term operational strategies that enhance customer experience, improve organizational effectiveness, and support business growth. The position drives continuous improvement through process optimization, technology adoption, performance management, and talent development. Working cross-functionally with business leaders, this role ensures technical support operations are scalable, efficient, and aligned with organizational objectives.…

Read the full description on AAON's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Tulsa. We weight your proximity and willingness to relocate.

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Skills in this role

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