Customer Support and Operations Specialist
Pasig Cityonsitemid
Posted today · via Workday
About this role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! ORBITREMIT LIMITED JOB DESCRIPTION JOB TITLE Customer Support & Operations Specialist PURPOSE To provide premium customer assistance and process customer transfers in a timely manner whilst observing and adhering to all relevant compliance guidelines. SPECIFIC DUTIES & RESPONSIBILITIES 1. Customer Support & Service Advocacy Inquiry Resolution: Manage omnichannel support (phone, email, chat), providing expert guidance on platform features and fund settlement timelines. Escalating concerns when they cannot independently be resolved.…
Read the full description on AAPMI Acquire Asia Pacific Manila's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pasig City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday