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ABB

Technical Support Specialist

Beijingonsitemid

Posted today · via Workday

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About this role

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: ComOps Post Sales Support Manager __ Your role and responsibilities (Mandatory) Responsible for liaising with overseas factories to resolve product quality issues raised by customers. Tracks the full lifecycle of issue resolution and drives cross-departmental collaboration for timely closure. Participates in establishing escalation matrices and sets up dashboards to monitor progress and timeliness. The work model for the role is: onsite This role is contributing to the ELSP/Commercial Operataion/After sales service in China .…

Read the full description on ABB's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Beijing. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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