Customer Support Specialist
Philippinesremotemid
Posted 2w ago · via Workday
About this role
- Join ABC Fitness, the leading technology provider for the fitness industry! As a Customer Support Specialist you will be accountable for supporting our diverse customer base predominantly by email, live chat and phone using our support tool Zendesk. You will be responsible for owning customer support issues all the way from initial contact right through until resolution. The successful candidate will be an ambitious, customer focused person, who is looking to kickstart a successful career in customer service by operating at a global level. What You'll Do Provide excellent, easy-to-understand support through our various support channels. Identify potential technical issues and report them to our Product team. Communicate issue resolutions clearly and effectively to clients.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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