Technical Support Engineer

Al Obour Cityonsitemid

Posted 4w ago · via Workable

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About this role

Provide technical assistance to all the technical staff (Engineers &technicians) and all after sales department such as service advisors and parts department. Provide troubleshooting assistance to all technical staff of all branches via phone, email, and remote service support tools. Creating, tracking, and monitoring all the technical reports of product concerns and announcing the solution issued by the manufacturer to all technical staff. Announcing the up-to-date technical service bulletins, recalls, and technical news published on technical website to help the technical team fix complicated concerns with less repair time and high quality. Issuing monthly Recall Progress situation reports. Understand all current and legacy products and deal with all pertained concerns.…

Read the full description on Abou Ghaly Motors's site →

What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Al Obour City. We weight your proximity and willingness to relocate.

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