Graduation Internship in Dynamics 365 Contact Center and Power Platform

Brusselsonsitejunior

Posted today · via Workday

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About this role

Description We are looking for a motivated technical intern to help build a modern customer service platform using Dynamics 365 Contact Center, Customer Service, Power Pages, and Copilot capabilities. During the internship, you will work on an end to end customer support solution where customers can authenticate through a Power Pages portal, access knowledge articles, interact via chat, email, and voice channels, and have cases created and routed to the appropriate support teams. You will also explore how service operations can be configured and automated through queues, routing rules, shared mailbox processing, and self service experiences.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: javascript, css, azure

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Brussels. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptcssazure

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