Team Member, Corporate Digital Payment Support

Lagosonsite

Posted 4w ago · via Workable

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About this role

To provide an efficient support service delivery to customers on the corporate banking platforms. Requirements Key responsibilities Monitor daily initiated payments continuously to ensure that all transactions are accurately settled or reversed in a timely manner, minimizing operational risks. Support the onboarding and management of customers on the Primusplus platform, ensuring seamless setup and user experience. Contribute to the creation and improvement of customer training programs, onboarding materials, and user guides to enhance platform adoption and usage. Ensure all activities comply with the Bank’s service standards and Service Level Agreements (SLAs) to maintain high-quality service delivery.…

Read the full description on Access Bank's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Lagos. We weight your proximity and willingness to relocate.

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Skills in this role

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