Data Analyst Call Center
Costa Mesaonsitemid$75K – $100K
Posted yesterday · via Workday
About this role
Data Analyst Call Center Please Note: This position has a hybrid schedule which is 3 days onsite and 2 days remote. This role supports the ERS Call Center Analytics team by providing analytical and organizational assistance in developing and delivering accurate reports on key performance indicators (KPIs), compensation and incentives. What You Will Do You’ll design, build, and maintain reporting that measure key performance indicators (KPIs) such as Service Quality, Growth, Turnover, Efficiency, and Accuracy. You’ll develop and deliver internal performance and financial reports, including expense tracking, incentive program analysis, and goal progress.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, sql, snowflake, aws, tableau…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Costa Mesa. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonsqlsnowflakeawstableausalesforce