Operations Manager

Quezon Cityonsitemanager

Posted today · via Workday

About this role

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Operations Manager Level 6 1800 Building, 13 Orchard Road, Eastwood City Cyberpark, Bagumbayan, Quezon City, Phi l ippines Reporting to: Sr. Operations Director We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Customer Service Team Lead, your role is vital in keeping our customers happy and contributing to our organization’s growth and success. A SNAPSHOT OF YOUR ROLE Ensure profitability of the program/s by driving the attainment of Client specified KPIs and targets.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Quezon City. We weight your proximity and willingness to relocate.

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Skills in this role

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