Yomojo Complaints Manager
Pasig Cityonsitemanager
Posted today · via Workday
About this role
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Complaints Manager is a senior individual contributor responsible for the end-to-end management of complex, escalated, regulatory and privacy-related customer complaints. The role is hands-on rather than a people-leadership post, acting as the internal subject-matter expert for complaint handling, investigation, written responses, remediation, root-cause analysis and regulatory readiness.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pasig City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included