Manager, Technical Engineering
Herediaonsitemanager
Posted 1w ago · via Lever
About this role
As a Customer Experience Specialist (Trilingual), you’ll help customers get the most from ActiveCampaign by simplifying complex solutions, resolving technical challenges, and guiding them toward their business goals. You’ll be fluent in Spanish, French and English, and combine your product expertise, technical problem-solving, and thoughtful communication to create exceptional customer experiences across a variety of channels and industries. This Customer Experience Specialist will work the overnight shift of 2:00 AM - 10:00 AM.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Heredia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included