Team Manager, Insurance
Sydneyonsitemanager
Posted 1w ago · via Smartrecruiters
About this role
About At AFCA , we help people find fair outcomes to problems with their bank, insurer, super fund, or financial firm. As a financial ombudsman scheme, we are a for-purpose organisation that provides a free service for consumers including individuals and small businesses. We listen to and work with consumers and their financial firms to find solutions to complaints which have gone unheard or unresolved. That's what AFCA does. In this role, you will provide strong operational leadership to a team of Dispute Resolution Specialists, ensuring high‑quality, timely, and fair complaint outcomes. This is a hands‑on leadership position where your judgment, consistency, and ability to coach will directly impact the success of your team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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