Customer Support Specialist
Remote - Colombiaremotemid
via Greenhouse
About this role
It's a new day with a new opportunity at 8am! About the role: 8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Tier 1 Customer Support Specialist, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. About us: At 8am, our vision is to power a world where professionals thrive.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: slack, teams, zoom, google meet, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
slackteamszoomgoogle meetsalesforce
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