Claims Exception Analyst (LER)

ROLE PURPOSE Claims Exception Analysts use a variety of accredited client and company guidelines to adjudicate claims exception requests effectively and efficiently. These include, but are not limited to, client billing systems and Asurion-specific tools for analyzing customer claims information and supporting documentation to ensure accuracy and authenticity. Claims Exception Analysts occasionally handle chats from internal customers for claim inquiries and escalations. ESSENTIAL DUTIES AND RESPONSIBILITIES · Primarily responsible for evaluating and adjudicating claim exception requests in adherence to established work instructions.…