Client Onboarding Concierge
United Kingdomremote
Posted 1mo ago · via Workable
About this role
THE ROLE We are looking for an Client Onboarding Concierge to help new customers successfully move through the first steps of their journey with us. This is a hands-on, client-facing role with a strong focus on phone communication, fast response times, and consistent follow-up. You will welcome new customers, help them book their required calls, guide them through basic setup and activation steps, follow up when actions are incomplete, and make sure they are prepared and ready for onboarding. You will not deliver the formal Intro or Onboarding calls. Your job is to make sure customers are contacted, booked, prepared, supported, and moving forward. THE COMPANY A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included