Team Lead, Operations Processing

Bangkokonsitesenior

Posted yesterday · via Workday

About this role

Join us as a Service Operations Manager to take your operations leadership career to the next level with a global market leader. Make your mark in Operations Our Operations team plays a critical role in delivering exceptional service to customers, distribution partners, and internal stakeholders. By ensuring efficient policy servicing and operational excellence across both Consumer and Commercial lines of business, the team supports business growth while maintaining high standards of accuracy, compliance, and customer experience. This role is responsible for leading the Customer Policy Services function, managing a team of 26 professionals supporting Consumer and Commercial Insurance businesses, including SME, Marine, and Casualty.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bangkok. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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