Workforce Queue Analyst

Pasig Cityonsitemid

Posted 6 days ago · via Workday

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About this role

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Workforce Queue Analyst Ortigas, Pasig City Onsite | Full-Time Build your workforce management career in a reporting-focused role where real-time data, accuracy, and insights support better operations decisions. As a Workforce Queue Analyst, you will monitor operational performance, prepare reports, analyze trends, and help stakeholders understand staffing, adherence, service level, and queue-related performance. ABOUT ACQUIRE INTELLIGENCE At Acquire Intelligence, our mission is to help business work smarter.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: php, spark, power bi, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Pasig City. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

phpsparkpower biteams

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