Head of Customer Controls
Manchesterhybriddirector$52K – $420K
Posted 3w ago · via Smartrecruiters
About this role
At AJ Bell, we’re committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we’re looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manchester. We weight your proximity and willingness to relocate.
Score yourself on this role.
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Skills in this role
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teams
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