CQ & Digital Transformation Sr. Specialist

México Cityonsitesenior

Posted today · via Workday

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About this role

Location(s): HQ CDMX Job Schedule: Hybrid (4 days on-site / 1 day remote) Education Requirement: Bachelor's Degree in Business Administration, Marketing, Industrial Engineering, Communications, Customer Experience, Data Analytics, or related field. Sponsorship: Not Available We are currently looking for a CQ & Digital Transformation Sr. Specialist to join our team at HQ. This position will be responsible for identifying, leading, and implementing strategic initiatives that improve customer satisfaction and customer experience across the automotive customer journey. The role transforms customer feedback into actionable business improvements by analyzing Voice of Customer (VoC) data, customer survey verbatims, Mystery Shopper findings, and other customer experience measurement tools.…

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This role is based in México City. We weight your proximity and willingness to relocate.

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