Regional Service Process Enablement Manager

Franklinonsitemanager$89K – $157K

Posted today · via Workday

About this role

Location(s): Northeast Region Job Schedule: Full-time Education Requirement: Bachelor’s Preferred Sponsorship: No Come Drive Innovation with Us. We are currently looking for a Regional Service Process Implementation Manager to join our team in our Northeast Region . Working closely with regional leadership, the Regional Service Process Implementation Manager leads the efforts of the field teams to implement end‑to‑end execution of dealer‑ and customer‑focused service processes—most prominently Video Multi‑Point Inspections (Video MPI). This role transforms strategy, data insights, and field feedback into practical, scalable models that improve customer transparency, strengthen technician and advisor alignment, and elevate overall service performance.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Franklin. We weight your proximity and willingness to relocate.

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