Customer Service Assistant
Charlotteonsite
Posted 1w ago · via Smartrecruiters
About this role
About About Us Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends. Job Description : We are seeking a dedicated and customer-focused Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through various communication channels. You will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and guiding customers through our products and services. Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat platforms.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Charlotte. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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