Customer Service Specialist
Birminghamonsitemid
Posted 3 days ago · via Smartrecruiters
About this role
About Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional support and assistance. You will be responsible for addressing customer inquiries, resolving complaints, and providing information about products and services with professionalism and efficiency. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Birmingham. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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