Senior Product Complaint Specialist

Reykjavik Headquartersonsitesenior

Posted 1w ago · via Workday

About this role

We are looking for a Senior Product Complaint Specialist who will be responsible for leading investigations related to Product Quality Complaints (PQC), while also supporting deviation, OOS, and other quality event investigations in a GMP-regulated pharmaceutical environment. The role ensures investigations are conducted in a timely, compliant, and scientifically sound manner, identifying root causes and driving effective corrective and preventive actions (CAPAs), reporting to QA Investigations Manager. Key Responsibilities Lead, conduct and document Product Quality Complaint investigations from initiation through closure. Perform root cause analysis using structured investigation tools and methodologies. Assess product impact and support risk evaluations.…

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1

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Reykjavik Headquarters. We weight your proximity and willingness to relocate.

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