Senior Product Complaint Specialist
Reykjavik Headquartersonsitesenior
Posted 1w ago · via Workday
About this role
We are looking for a Senior Product Complaint Specialist who will be responsible for leading investigations related to Product Quality Complaints (PQC), while also supporting deviation, OOS, and other quality event investigations in a GMP-regulated pharmaceutical environment. The role ensures investigations are conducted in a timely, compliant, and scientifically sound manner, identifying root causes and driving effective corrective and preventive actions (CAPAs), reporting to QA Investigations Manager. Key Responsibilities Lead, conduct and document Product Quality Complaint investigations from initiation through closure. Perform root cause analysis using structured investigation tools and methodologies. Assess product impact and support risk evaluations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Reykjavik Headquarters. We weight your proximity and willingness to relocate.
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Free · no card · written explanation included
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