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AmazonCustomer Success

Customer Success Manager, ESM

CNonsitemanager

Posted today · via Amazon

About this role

Amazon Global Selling enables businesses to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace across 10 countries, adding millions of new products. The Asia Global Selling Existing Seller Management (ESM) team is seeking a results-oriented Customer Success Manager to own the planning, launch, and ongoing operation of the **Shenzhen Qianhai Innovation Centre** — a flagship engagement hub for our Strategic Selling Partners. This role owns the Innovation Centre end-to-end. You will define the Centre's annual programming calendar, design Selling Partner engagement campaigns, and drive execution from concept through post-event analysis.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in CN. We weight your proximity and willingness to relocate.

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