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AmazonProgram Management

Program Manager, Easy Ship

JPonsitemanager

Posted today · via Amazon

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About this role

About the Role Want to be the person who makes sellers successful by connecting operations execution with real-time customer support? This role puts you at the intersection of logistics operations and seller experience for one of Amazon Japan’s fastest-growing delivery programs. As our Operations & Customer Excellence PM, you’ll own Project Mirai — an initiative that transforms how we support EasyShip sellers in Japan. Working alongside a small support team who serve as the direct voice to our sellers, you’ll build the processes, SOPs, and governance mechanisms that connect frontline seller interactions back to first-mile operations improvement. This is a hands-on, high-ownership role. You won’t just manage processes — you’ll build them from scratch.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, teams, outreach

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in JP. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlteamsoutreach

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