AmazonTech, Customer Solutions Mgr

Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)

CAonsitemanager$92K – $154K

Posted 3 days ago · via Amazon

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About this role

AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation, and customer partnership. You will own the success of a portfolio of Canadian ISVs navigating multi-year cloud, SaaS, and AI transformation journeys. Your job is to ensure these companies don't just adopt AWS; they build competitive advantage on it. That means helping them migrate critical workloads, accelerate AI and agentic capability adoption, and translate their technology investments into measurable business outcomes. In this role you are connecting ISV customers to the right AWS expertise, programs, and teams at the right time, and holding the thread across complex, multi-stakeholder environments.…

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What we'd score you on

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Skills match

For this role: aws, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in CA. We weight your proximity and willingness to relocate.

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