Senior Program Manager, SSD OI

The Central Operations Strategy organization is seeking a Sr. Program Manager to own weather and incident response strategy for our last-mile delivery network. Weather is one of the largest drivers of unplanned variability in our operations, and this role owns the mechanisms that determine how we respond to it: how much capacity we protect, how much volume we accept, and how quickly we recover when conditions differ from what was forecast. This role sits at the intersection of operations strategy and data. The Sr. Program Manager will build and own the reporting and analysis that show how weather affects delivery performance, translate weather forecasts into clear capacity recommendations, and measure whether those recommendations improved outcomes.…