A
AmbaFlexIT department

Remote IT Service Desk Analyst - India (6 month contract)

Mumbairemotemid

Posted yesterday · via Recruitee

About this role

Remote IT Service Desk Analyst (India) – deliver written, English-language IT support to a global manufacturing organisation across Europe, Asia and the United States. This position will be 6 months contract. (possible to renew when the terms end) About the role. You are the remote first point of contact for IT across our international offices, resolving incidents and service requests through our ticketing platform. Working primarily in writing (with AI-assisted translation), while also handling occasional calls and online meetings, you troubleshoot Microsoft 365, devices and access issues, keep tickets moving to agreed service levels, and coordinate with local IT colleagues when hands-on work is needed on site. What you'll do.…

Read the full description on AmbaFlex's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: powershell, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

powershellteams

More at AmbaFlex

See all open jobs at AmbaFlex →