Customer Care Specialist - LATAM Market
mid
via Ashby
About this role
About the role
The Customer Care Specialist plays a vital role in ensuring the success of Amenitiz’s clients by providing exceptional support and guidance. As part of the Customer Care team, this position is responsible for enhancing customer satisfaction, improving product adoption, and fostering long-term relationships with hoteliers and property owners. By leveraging deep product knowledge, strong communication skills, and a problem-solving mindset, the Customer Care Specialist actively contributes to supporting customers, ensuring their satisfaction, optimising support processes, and helping clients maximise the value of Amenitiz’s platform.
Your missions…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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