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American Consumer Credit CounselingClient Success

Client Success Team Trainer

Remoteremote$65K – $75K

Posted 4w ago · via Workable

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About this role

The Client Success Team Trainer plays a pivotal role in equipping Client Success Managers (CSMs) and Disbursement Representatives with the skills and knowledge necessary to deliver exceptional client support. This role is responsible for designing, implementing, and facilitating dynamic training programs tailored to the evolving needs of the team. A major focus of the position includes integrating automation and AI technologies into training methodologies to improve service outcomes and operational efficiency. The Trainer also leads certification initiatives, manages Continuing Education Unit (CEU) compliance, and ensures training aligns with regulatory requirements and industry standards.…

Read the full description on American Consumer Credit Counseling's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Free · no card · written explanation included
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